You have the right to request information from public organisations under the Freedom of Information Act.
You can request information such as:
You cannot use a Freedom of Information request (FOI) to access personal information. If you want information about yourself or someone you represent, you can make a Subject Access Request (SAR).
Some information is already publicly available.
Before making a request, check if you can find the information:
If information is already accessible elsewhere, we may apply Section 21 (information that is already publicly available) of the Freedom of Information Act.
FOI requests need to be made in writing. You can email or write a letter.
Include:
Not sure which hospital you need? View our hospitals and locations.
Email: bft.freedomofinfo.city@nhs.net
Write to:
Freedom of Information
Trust Headquarters
Marlborough Street
Bristol
BS1 3NU
We will:
Sometimes we may take longer. This can happen if:
We will let you know if this applies.
FOI requests are usually free. However, we may refuse a request if it would cost more than £450 to process. This is based on a standard rate of £25 per hour.
If this happens, we will help you refine your request where possible.
In some cases, we may not be able to provide all or part of the information requested.
This may include:
If we withhold information, we will explain:
You can ask us to review your request if you are not satisfied.
You should:
Use the same contact details you used for your original request.
If you are still unhappy after an internal review, you can contact the Information Commissioner’s Office.