You can apply if you are:
- 16 or older (some roles need you to be 17 or 18+)
- kind and willing to help others
We welcome people from all backgrounds.
Our volunteers help patients, families, visitors, and staff every day. They make hospital visits easier, kinder, and less lonely.
We want volunteers at Bristol NHS Foundation Trust to feel welcome, safe, and valued.
Who can volunteer
What volunteers do
Volunteers do many types of roles, such as:
- saying hello and helping people find their way
- sitting and talking with patients
- helping at mealtimes
- playing with children
- supporting families and visitors
You will be normally be working in just one area. We can support you to gain experience in other areas and roles, where possible.
Where you can volunteer
You can volunteer at any Trust hospital or location, including:
- Bristol Royal Infirmary
- Bristol Royal Hospital for Children
- Weston General Hospital
- Southmead Hospital
Time you need to give
You should:
- help for 2 to 4 hours each week
- come on the same day and time each week
- stay in the volunteering role for at least 6 months
This helps patients and staff get to know you.
How to apply
To become a volunteer:
- Fill in an application.
- Come to an interview.
- Complete checks and training.
This process can take about 6 weeks before you start.
If you are interested in becoming a volunteer at Bristol NHS Foundation Trust, please email:
- volunteering@uhbw.nhs.uk to volunteer at the City or Weston sites
- volunteer.services@nbt.nhs.uk to volunteer at the Southmead site
Checks and safety
Before you start, we must:
- check your details
- make sure you are well enough to volunteer
- make sure it is safe for you to work in a hospital
This keeps patients, staff, and volunteers safe.
Training
You do not need experience. We will train you. You will also attend an induction (starting session).
You must complete training about:
- keeping people safe
- infection control (stopping germs spreading)
- helping people with dementia
- treating people fairly and with respect
Working in the hospital
Hospitals are busy places. You will:
- follow rules and guidance
- work with staff
- be supervised
Volunteering is not work experience or job shadowing. You will not do clinical tasks (like a doctor or nurse).
Why volunteer
Volunteering can help you:
- make people feel better
- meet new people
- build confidence
- learn new skills
- get experience for jobs or study
Many people also feel happy and proud helping others.
When you'll volunteer
Volunteers are needed every day, including weekends.
Your first training session (induction) is usually on a weekday.
Getting here
We ask you to use public transport, walk, or cycle if possible.
If you drive, you may be able to get reduced rate or free parking.
Our promise to you
We will:
- give you a safe place to volunteer
- support and guide you
- treat you with respect
- listen to your feedback